Your browser will redirect to your requested content shortly. Enter the characters you see below Sorry, we just need to make sure you’re not a robot. Airlines have a lot of leeway when it comes to denying passengers entry onto an aircraft. The recent incident on the United Airlines’ Sunday flight to Louisville was a dramatic example of how far an airline can carry a situation once it decides to act. But passengers do have some rights when they find themselves bumped off a flight—particularly if the removal stems from the how Much Money Is Allowed To Carry In International Flight’s own overbooking practices.
While United now says that Sunday’s Chicago-St. Here’s how to protect yourself next time you fly. Know Your Rights There are federal Department of Transportation rules that govern how airlines must treat you when a flight is overbooked—but you can’t rely on the airline personnel to know and respect your rights, Zillmer says. They simply don’t know how the law is applied in every situation.
Before removing customers from an overbooked flight, regulations require airlines to ask passengers to give up their seats voluntarily. They must spell out your rights. This should be a written statement explaining why you’re being bumped and your rights to compensation. They must rebook you—and pay you if you’ll be significantly delayed. If the removal is involuntary and you’ll be more than one hour late to your destination, the federal government spells out what the airline needs to shell out.
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They must cut you a check if you ask. You don’t have to accept vouchers, the U. This is especially important to know if you don’t fly often. But if you don’t, hold onto all of your documents and keep notes on what exactly took place.
Know the Caveats The above rules have some limitations. The compensation rules are only for involuntary removals, for one thing—if you accept a voluntary offer, you’re on your own. If the alternate flight you’re placed on gets to your final destination less than an hour after the original flight’s scheduled time, the feds don’t require that you be given anything for your trouble. Additionally, if an airline bumps you for any other reason than overbooking—if they switch to a smaller plane, if they remove you for the weight-and-balance issues that occur on smaller planes, or if your flight is simply delayed or canceled—the protections don’t apply. Know When You Could Be Penalized Another thing to understand: If you are removed from the flight, go quietly and collect your check, because the time for arguing is over—especially if you’re already aboard the aircraft, as was the case with Sunday’s flight. Failing to cooperate can carry a hefty price tag. Know How to Keep Your Seat Sunday’s situation was unusual, of course.
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Zillmer says, noting that the process generally occurs at the gate before everyone is allowed to board the aircraft. If you want to avoid getting bumped, Zillmer recommends signing up for airline loyalty programs, as carriers are much more likely to target non-regular passengers for removal. There’s a lot more bumping going on today than we’ve ever had in the past. Money may receive compensation for some links to products and services on this website. Offers may be subject to change without notice. Quotes delayed at least 15 minutes. Market data provided by Interactive Data.
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A link has been posted to your Facebook feed. Fort Worth International Airport on Oct. Two American Airlines Boeing 757 tails pass one another at Chicago O’Hare International Airport in June 2015. An American Airlines Airbus A330 lands at London Heathrow in March 2016. Crews push an American Airlines Boeing 757 out of a gate at Chicago O’Hare International Airport on June 27, 2015. An American Airlines Boeing 777-200 takes off from Los Angeles International Airport in January 2015.